RETURN POLICY
We want our customers to be satisfied with their purchase, and we understand that sometimes, a product may not meet their expectations. Therefore, we have a standard return policy to make the process as easy and hassle-free as possible.
Eligibility
All products except those marked as “non-returnable” on the product page are eligible for return within 30 days from the date of delivery.
Condition
The product must be returned in its original condition, unused, with all its tags and packaging intact. We reserve the right to reject returns that are not in compliance with this requirement.
Return Process
To initiate a return, customers must contact our customer support team through email or phone, providing the order details and reason for the return. Our team will guide the customer through the return process, which may include providing a return label.
Refund
Upon receipt and inspection of the returned product, we will issue a refund to the original payment method. Please note that it may take up to 7 business days for the refund to reflect in the customer's account.
Shipping Costs
We will provide a prepaid return label and cover the shipping costs of the return.
Exclusions
The following products are not eligible for return:
Gift cards
Personalized products
Final sale items
Products with missing tags or packaging
We reserve the right to modify our return policy at any time without prior notice. If you have any questions or concerns regarding our return policy, please contact our customer support team at support@the-classic.shop
All returns will be sent to The Classic at 636 Lorraine Dr. Melbourne, FL 32935